She was a quiet child and grew into a numb, solitary adolescent. Ray's efforts to assist her were useless. Macey left her parents house when she was 16 and moved in with an ex-boyfriend. Ray kept trying to contact his granddaughter, but she didn't return his calls. This broke his heart. Macey seemed to be always busy or unresponsive. One day Ray developed a severe illness and collapsed on the street. He was taken to hospital via ambulance.